1. Acceptance of These Terms
These Website Terms of Use (the “Terms”) are a legally binding agreement between you and Clariva LLC (“Clariva,” “we,” “us,” or “our”) governing your access to and use of Clariva's public website located at clarivaprivacy.com and any related public webpages, website content, contact forms, demo request forms, evaluation request forms, and other website features that link to these Terms (collectively, the “Website”).
By accessing or using the Website, you agree to these Terms. If you do not agree to these Terms, you must not access or use the Website.
2. Website-Only Scope; Enterprise Platform Governed Separately
These Terms apply only to the Website. They do not govern access to, use of, testing of, deployment of, integration with, or data processing through Clariva's enterprise platform, API, SDK, software, pilots, production services, paid services, private demonstrations, customer environments, security review portals, or other non-public services (collectively, the “Platform”).
Use of the Platform is governed only by separate written agreements between Clariva and the applicable customer or authorized contracting party, which may include a master services agreement, order form, data processing agreement, security addendum, pilot agreement, non-disclosure agreement, or other written contract. If a separate written agreement applies, that agreement controls over these Terms for the services and data processing covered by that agreement.
Submitting a form through the Website, requesting a demo, requesting an evaluation, discussing a potential pilot, or receiving Website materials does not create a customer relationship, grant Platform access, create a data processing relationship, or bind Clariva to provide any product, service, integration, security review, pricing, timeline, or production commitment.
3. Informational Nature of Website Content
The Website is provided for general informational, marketing, educational, and evaluation-routing purposes. Website content may describe Clariva's current or planned product concepts, architecture, security posture, technical approach, evidence examples, evaluation paths, pricing concepts, integrations, use cases, roadmap items, or other product-related information.
Website content is not a contract, offer, representation of guaranteed functionality, procurement commitment, security certification, legal opinion, compliance opinion, professional advice, or warranty. Product capabilities, implementation scope, pricing, availability, support obligations, service levels, data processing obligations, security commitments, and customer-specific terms apply only if expressly agreed in a separate written agreement signed or otherwise accepted by Clariva.
You should not rely on Website content as the sole basis for procurement, security approval, legal approval, compliance approval, deployment, or production use. Customer-specific review must be handled through appropriate written agreements and due diligence materials.
4. Pricing, Evaluation, and Commercial Information
Any pricing, packaging, evaluation-path, pilot, implementation, service-level, deployment, integration, or commercial information shown on the Website is provided for informational planning purposes only. Final pricing, scope, implementation terms, service levels, data processing obligations, security commitments, and commercial terms apply only if expressly agreed in a separate written agreement with Clariva.
5. Demo, Evaluation, Contact, and Intake Forms
The Website may include forms that allow you to request an evaluation, request a demo, contact Clariva, ask questions, submit partnership inquiries, or provide other high-level business context. You agree that you will submit only accurate information that you are authorized to provide.
Public Website forms are not intended for production data, regulated data, customer payloads, confidential business information, credentials, secrets, access tokens, private keys, personal health information, payment card data, non-public customer records, sensitive employment information, sensitive legal information, or other restricted or sensitive content. You must not submit any such information through the Website.
If you submit information through a Website form, you authorize Clariva and its service providers, including any form-processing provider used by the Website, to collect, transmit, receive, store, review, and use that information to respond to your inquiry, route your request, assess evaluation fit, communicate with you, maintain Website security, prevent misuse, and improve Website operations, subject to the Website Privacy Policy.
Information submitted through public Website forms is not treated as Platform customer data and is not subject to enterprise data processing, confidentiality, retention, security, audit, or deletion commitments unless those commitments are expressly set forth in a separate written agreement with Clariva.
6. No Confidentiality for Unsolicited Submissions
Do not submit confidential, proprietary, sensitive, regulated, or production information through the Website unless Clariva has separately agreed in writing to receive that information under a non-disclosure agreement or other written confidentiality terms. Any unsolicited ideas, suggestions, feedback, proposals, feature requests, comments, or other materials you submit through the Website may be used by Clariva without restriction or compensation to you, provided Clariva handles personal information as described in the Website Privacy Policy.
7. Website Privacy
Clariva's collection and use of information through the Website is described in the Website Privacy Policy. The Website Privacy Policy applies to Website visitors, Website form submissions, and Website-related communications. It does not replace or modify any data processing agreement or other customer agreement that may govern Platform data.
8. Website Evidence, Technical Examples, and Sample Artifacts
The Website may include sample request artifacts, sample decision artifacts, sample audit records, rejection examples, technical diagrams, synthetic evidence descriptions, test-tenant references, code-like snippets, configuration examples, JSON examples, architecture summaries, or other technical materials (collectively, “Website Evidence Materials”).
Website Evidence Materials are provided for explanatory purposes only. Unless expressly stated in a separate written agreement, they are illustrative, may be based on synthetic or test-tenant scenarios, are not production customer records, are not third-party audit reports, are not certifications, are not legal or compliance determinations, and do not guarantee that identical results will occur in any customer environment.
Clariva may update, remove, revise, or replace Website Evidence Materials at any time. Website Evidence Materials do not create any obligation to maintain a specific technical implementation, control design, feature, integration, provider route, evidence format, audit format, rejection code, data retention model, deployment model, or service level.
9. Patent-Pending Statements
The Website may state that certain Clariva technology, architecture, or methods are patent pending. Patent-pending status means that one or more patent applications have been filed. It does not mean that any patent has issued, that any claim has been allowed, that any specific scope of protection has been granted, or that any third party has approved, certified, validated, or endorsed Clariva's technology.
10. Intellectual Property
The Website and its content, including text, graphics, logos, icons, images, design elements, layouts, visual interfaces, technical descriptions, sample artifacts, diagrams, code-like examples, trademarks, service marks, trade names, and other materials, are owned by Clariva or its licensors and are protected by intellectual property and other laws.
Subject to these Terms, Clariva grants you a limited, revocable, non-exclusive, non-transferable permission to access and view the Website for your internal business evaluation or informational purposes. You may not copy, modify, distribute, sell, lease, publish, create derivative works from, scrape, harvest, reverse engineer, or commercially exploit the Website or its content except as expressly permitted by Clariva in writing.
All Clariva names, logos, product names, slogans, and other brand identifiers are trademarks or trade dress of Clariva or its licensors. You may not use them without Clariva's prior written permission.
11. Copyright Concerns
If you believe that material available on the Website infringes a copyright you own or control, you may send a notice to Clariva using the contact information below. Your notice should identify the copyrighted work, identify the allegedly infringing material, provide your contact information, and include a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
Clariva may remove or disable access to allegedly infringing material and may take other appropriate action in response to copyright concerns. This section does not designate a statutory DMCA agent unless Clariva separately completes any registration required for that purpose.
12. Acceptable Use
You agree not to use the Website in any manner that:
violates any applicable law, regulation, court order, contractual duty, or third-party right;
submits false, misleading, unauthorized, unlawful, confidential, regulated, production-sensitive, or malicious information;
attempts to gain unauthorized access to the Website, Clariva systems, accounts, infrastructure, forms, email routing, service providers, or non-public materials;
probes, scans, tests, attacks, overloads, disrupts, bypasses, or circumvents the security, integrity, availability, rate limits, access controls, or technical protections of the Website or related systems;
uses bots, scrapers, crawlers, automated tools, or similar methods to access, copy, monitor, or extract Website content except as permitted by publicly available search engine indexing rules;
introduces malware, harmful code, credential material, test payloads designed to trigger security systems, or other disruptive content;
misrepresents your identity, affiliation, authority, intent, company, role, or relationship to Clariva;
uses Website content to create misleading claims about Clariva, its product, its security posture, its evidence, its customers, or its legal or compliance status;
uses the Website to infringe, misappropriate, or violate intellectual property, privacy, publicity, confidentiality, or other rights; or
otherwise interferes with the operation, security, or intended use of the Website.
Clariva may restrict, block, suspend, or terminate access to the Website at any time if Clariva believes you have violated these Terms, created risk, or used the Website in an unauthorized manner.
13. Third-Party Services and Links
The Website may use or link to third-party services, including website hosting providers, domain and DNS providers, content delivery or security providers, form processing providers such as FormSubmit.co, email routing providers, font providers such as Fontshare, analytics providers if enabled, security tools, scheduling tools, or external websites. Third-party services are not controlled by Clariva and may be subject to their own terms, privacy policies, and practices.
Clariva is not responsible for third-party websites, third-party services, third-party content, or any loss or damage arising from your use of or reliance on them. Links to third-party resources do not imply endorsement, sponsorship, or approval.
14. Forward-Looking Statements and Product Changes
The Website may include statements about anticipated features, planned capabilities, future integrations, roadmap items, target customers, evaluation paths, pricing structures, deployment models, security improvements, or other future matters. These statements are provided for informational purposes only and are subject to change without notice.
Clariva may modify, remove, discontinue, rename, delay, or decline to release any feature, integration, service, pricing model, deployment option, evidence format, or product capability at any time. Nothing on the Website obligates Clariva to deliver any particular product, service, feature, security control, integration, or commercial term.
15. Website Availability; Force Majeure
Clariva may modify, suspend, interrupt, or discontinue the Website or any Website feature at any time, with or without notice. Clariva will not be liable for any delay, failure, interruption, or unavailability resulting from causes outside its reasonable control, including internet or telecommunications failures, hosting or vendor outages, power failures, denial-of-service attacks, security incidents, labor disputes, governmental actions, natural disasters, acts of war or terrorism, or other force majeure events.
16. Accessibility
Clariva seeks to make the Website reasonably accessible to business visitors. If you experience difficulty accessing Website content, you may contact Clariva using the contact information below and describe the accessibility issue, the page involved, and your preferred contact method.
17. No Professional Advice
Website content is not legal, regulatory, security, compliance, procurement, technical architecture, financial, investment, or professional advice. You are responsible for obtaining appropriate professional advice and conducting your own evaluation before making decisions based on Website content.
18. No Warranty
THE WEBSITE AND ALL WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARIVA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, OR ERROR-FREE OPERATION.
Clariva does not warrant that the Website will be uninterrupted, secure, accurate, complete, current, free of harmful components, or available at any particular time or location.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARIVA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, SECURITY POSTURE, PROCUREMENT APPROVAL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARIVA'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, liability is limited to the fullest extent permitted by law.
20. Indemnification
You agree to defend, indemnify, and hold harmless Clariva and its affiliates, officers, directors, employees, contractors, service providers, licensors, and agents from and against any claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
your access to or use of the Website;
your violation of these Terms;
information or materials you submit through the Website;
your violation of any law, regulation, contract, or third-party right; or
your misuse of Website content, Website Evidence Materials, Clariva names, Clariva marks, or other Clariva materials.
21. Export Controls and Sanctions
You may not access or use the Website in violation of U.S. export control laws, sanctions laws, or other applicable trade restrictions. You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government restricted-party list.
22. Changes to the Website or These Terms
Clariva may update the Website and these Terms from time to time. If Clariva makes material changes to these Terms, Clariva will update the effective date or provide other notice where appropriate. Updated Terms apply prospectively when posted unless a different effective date is stated. Your continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms.
23. Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
To the extent any claim or dispute arising out of or relating to the Website or these Terms may be brought in court, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Travis County, Texas, except where applicable law requires otherwise.
24. Miscellaneous
These Terms, together with the Website Privacy Policy, constitute the entire agreement between you and Clariva regarding the Website. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Clariva's failure to enforce any provision is not a waiver. You may not assign these Terms without Clariva's prior written consent. Clariva may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or by operation of law.
25. Contact
Questions about these Terms may be sent to:
Clariva LLC
Email: admin@clarivaprivacy.com